National
Lifeline
- Phone: 13 11 14
- Website: www.lifeline.org.au
Lifeline's counselling services now operate from 60 locations nationally, with a presence in every State and Territory within Australia. They are a part of an international network with centres in 19 countries.
Kids Helpline
- Phone: 1800 551 800
- Website: www.kidshelp.com.au
Kids Help Line is Australia's only free, confidential and anonymous, telephone and online counselling service specifically for young people aged between 5 and 25.
Lawstuff
- Phone: Check out website for your local branch's phone number.
- Website: www.lawstuff.org.au
The National Children's and Youth Law Centre is an independent, non-profit organisation working for all Australians under the age of 25.
Police, Fire or Ambulance
- Phone: 000 (for emergencies)
- Website: www.triplezero.gov.au
If you need police, fire or ambulance in an emergency call Triple Zero (000). Always call Triple Zero (000) in situations where a life is in danger, a crime is taking place, or in time critical situations.
New South Wales
DoCS Domestic Violence Line
- Phone: 1800 656 463 or TTY: 1800 671 442
- Website: www.community.nsw.gov.au/DOCS
If you or someone you know is experiencing domestic violence, you can ring the DoCS Domestic Violence Line - a state-wide free-call number and is available 24 hours, 7 days a week.
Rape Crisis Centre
- Phone: (02) 9819 6565 or Country (toll free):1800 424 017 or TTY: 981 43 49
- Website: www.nswrapecrisis.com.au
NSW Rape Crisis Centre is a state-wide 24 hour telephone and online crisis, support and referral service for anyone who has experienced sexual violence. The Centre is committed to upholding the rights of women to live in a socially just, equitable and non violent society.
Immigrant Women's Speakout Association
- Phone: (02) 9635 8022
- Website: www.speakout.org.au
A peak advocacy, information/referral and research body representing the ideas and issues of immigrant and refugee women in NSW. The Association also undertakes community development projects and provides direct services including in the areas of domestic violence and employment, education and training.
Women's Legal Service NSW
- Phone: Sydney 02 9749 5533 or Rural:1800 801 501 or TTY: 1800 674 333
- Website: www.womenslegalnsw.asn.au
Women's Legal Services NSW is a community legal centre providing women with a range of free community legal services, including legal advice and information, education, training and resources across metropolitan and regional areas of New South Wales.
Women's Information and Referral Service
- Phone: 1800 817 227 (toll free) or TTY: 1800 673 304
- Website: www.women.nsw.gov.au
The Women's Information and Referral Service is a confidential telephone contact point for women seeking up-to-date and accurate information about organisations and services for women in NSW.
ACT
Domestic Violence Crisis Service
- Phone: (02) 6280 0900 or TTY: (02) 6247 0893
- Website: www.dvcs.org.au
Provides crisis intervention, advocacy, referral, information, support and practical assistance for people subjected to, or using, violence and abuse in relationships.
Canberra Rape Crisis Centre
- Phone: 6247 2525 (24 hours)
- Website: www.rapecrisis.org.au
Confidential counselling and support for women and children who have experienced any form of sexual assault recently or in the past
Domestic Violence Crisis Service
- Phone: (08) 8945 6200
- Website: www.dvcs.org.au
As a service the DVCS has pioneered innovative, creative and ethical practices for working with people whose lives are affected by domestic violence and the multifaceted problems they face.
Northern Territory
Sexual Assault Referral Centre
- Phone: (08) 8951 5884
- Website: www.health.nt.gov.au
The Darwin Sexual Assault Referral Centre provides a counselling service to both adults and children who may have experienced (recently or many years ago) any form of sexual assault.
Ruby Gaea House
- Phone: (08) 8945 0155
A sexual assault counselling service.
Queensland
Domestic Violence Telephone Service
- Phone: 1800 811 811 or TTY: 1800 812 225
- Website: www.dvrc.org.au/advocacy-service
The Brisbane Domestic Violence Advocacy Service is the regional domestic violence service for the Brisbane Metropolitan area.
Statewide Sexual Assault Help Line
- Phone: 1800 010 120
- Website: www.health.qld.gov.au/violence/sexual/services.asp
A free, confidential telephone service for all Queensland women who have been sexually abused or sexually assaulted at any time of their lives, including indigenous women, non-English speaking women, women living in rural and remote regions, and women with special needs.
Brisbane Rape & Incest Crisis Centre
- Phone: (07) 384 1206 or Country: 1800 242 526
- Websites: www.brissc.com.au
A feminist, free and confidential service to women survivors of sexual violence and their supporters.
Zig Zag Young Women's Resource
- Phone: (07) 3843 1823
- Website: www.zigzag.org.au
A resource centre for young women aged 12 to 25 years, established to resource those working with young women, to improve service responses to the needs of young women, as well as providing direct support to young women. Current issues include homelessness, associated support issues and sexual assault.
Women's Legal Service
- Phone: 07 3392 0670 or 1800 677 278 (outside Brisbane)
- Website: www.wlsq.org.au
Women's Legal Service is a community legal centre that provides free legal advice and information to women in Queensland.
Immigrant Women's Support Service
- Phone: (07) 3846 3490 (domestic violence) or (07) 3846 5400 (sexual assault)
- Website: www.iwss.org.au
A crisis and support service which provides culturally appropriate support, information, short-term counselling and referral. The service employs bilingual, bicultural workers qualified in the social work and behavioural sciences field.
South Australia
Domestic Violence Crisis Service
- Phone: 1300 782 200 (24 hours)
- After hours crisis care: 131 611.
Provides crisis counselling, support and referral to safe accommodation.
Domestic Violence Helpline
- Phone: 1800 800 098 (24 hours)
- Website: ucwesleyadelaide.org.au/domesticviolence
Provides information, counselling and support for both the person being abused and the person troubled by their violence.
Yarrow Place
- Phone: 08 8226 8787
- Website: www.yarrowplace.sa.gov.au
Yarrow Place is a leading public health agency responding to adult rape and sexual assault in South Australia. Yarrow Place is a part of the Children, Youth & Women's Health Service.
Women's Information Service of South Australia
- Phone: (08) 8303 0590 or 1800 188 158
- Website: www.wis.sa.gov.au
Their commitment is to provide women with: a safe and free women friendly space; the time to tell their stories and be heard; an opportunity to explore and discuss options; information that is relevant to women's lives; referrals to relevant services; and internet access and training.
Women's Legal Service South Australia
- Phone: 087 8221 5553 or 1800 816 349 (country callers)
- Website: www.wlssa.org.au
The Women's Legal Service provides a free and confidential legal service to women in South Australia.
Tasmania
Domestic Violence Crisis Service
- Phone: (03) 6233 2529 or
- 1800 633 937
Monday-Friday 9am-midnight, weekends 4pm-midnight.
Sexual Assault Support Services Hobart & Southern
- Phone: 6231 1811 (Launceston) or (03) 6334 2740 (North West) or (03) 6431 9711
- Website: www.sass.org.au
SASS provides counselling, support and information for those who have experienced sexual assault at any time during their lives, whether the offender was an acquaintance, stranger or family member.
Western Australia
Women's Refuge Group
- Phone: (08) 9227 1642
- Website: home.space.net.au/~wrgofwa
A co-ordinated and unified voice for Women's Refuge Services throughout WA and to advocate on behalf of Refuges and their clients. Crisis services and resources for the prevention of domestic violence.
Crisis Care Unit
- Phone: (08) 9325 1111 or 1800 199 008 or TTY: (08) 9325 1232
- Website: www.community.wa.gov.au
Crisis Care is a service accessed by telephone for information, counselling and urgent assistance for children, individuals and families in crisis. This includes concerns about child protection and family and domestic violence. Also includes assistance to access emergency accommodation.
Sexual Assault & Referral Centre
- Phone: (08) 9 340 1828 or 9340 1820 or
- Country callers: 1800 199 888
24-hour telephone and face-to-face counselling with female doctors.
Womens Health Services
- Phone: (08) 9227 8122 or Freecall: 1800 998 399 (0utside of Perth metro area)
- Website: www.whs.org.au
Provides medical and clinical services, counselling, information, community talks and workshops, referral, and outreach to women in Western Australia.
Women's Refuge & Multicultural Service
- Phone: (08) 9325 7716
An outreach support for immigrant women who are victims and/or survivors of domestic violence.
Women's Law Centre (WA) Inc.
- Phone: 08 9272 8800 or 1800 625 122 or
- TTY: 08 9272 9500
The Women's Law Centre mainly assists women with family law matters and other civil matters including equal opportunity law, and may be able to provide advice and referral assistance with other areas of the law.
Victoria
WIRE - Women's Information
- Phone: 1300 134 130
- Website: www.wire.org.au
A statewide information, support and referral service for women across Victoria.
Centres Against Sexual Assault (CASA)
- Phone: 1800 806 292
- Website: www.casa.org.au
Sexual assault crisis line.
Domestic Violence Crisis Service (Victoria)
- Phone: (03) 9373 0123
- 1800 015 188
Services for men
Lifeline (National)
- Phone: 13 11 14
- Website: www.lifeline.org.au
Lifeline's counselling services now operate from 60 locations nationally, with a presence in every State and Territory within Australia. They are a part of an international network with centres in 19 countries.
Men's Referral Service (Victoria)
- Phone: (03) 9685 9814 or 1800 065 973 (3pm-9pm M-F )
- Website: home.vicnet.net.au
The Men's Referral Service is a telephone counselling, information and referral service which is specifically targeted to men who have concerns about their behaviour in the home.
Centres Against Sexual Assault (CASA) (Victoria)
- Phone: 1800 806 292
- Website: www.casa.org.au
Sexual assault crisis line.
Domestic Violence Crisis Service (Victoria)
- Phone: (03) 9373 0123
- 1800 015 188
Confidential, 24-hour crisis response and support.
Domestic Violence Crisis Service (ACT)
- Phone: (02) 6280 0900 or TTY: (02) 6247 0893
- Website: www.dvcs.org.au
Provides crisis intervention, advocacy, referral, information, support and practical assistance for people subjected to, or using, violence and abuse in relationships.
Relationships Australia (NSW)
- Phone: (02) 9635 9311
- Website: www.relationships.com.au
Relationships Australia is one of Australias largest community-based organisations providing relationship support to people regardless of age, religion, gender, cultural or economic background.
Crisis Line (Northern Territory)
- Phone: 1800 019 116
- www.crisisline.org.au
A 24-hour, 7 days a week telephone counselling service is celebrating 30 years helping Northern Territorians.
Men's Info Line (Queensland)
- Phone: 1800 600 636
Advice on relationships, health, domestic violence.
Centacare (Tasmania)
- Phone: (03) 6278 1660
- Website: www.hobart.catholic.org.au/centacare.html
Centacare delivers a broad range of specialised and professional support, counselling, accommodation, emergency, advocacy, education and training services throughout Tasmania.
Men's Helpline (Western Australia )
- Phone: 1800 000 599
Relationships Australia (Western Australia )
- Phone: (08) 9470 5109
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